All information in one place
Everything important piece of information related to your work order, customer, and equipment can be viewed in one system. You can also create access controls based on the designation and responsibilities of team members. Work order software eliminates manual systems and unnecessary paperwork increasing your team’s productivity.
Reduce equipment downtime
With work order software your service team and field technicians will be able to co-ordinate the execution of work orders with high efficiency. Technicians will have all the work order & equipment information they’ll need beforehand, making it easier to assess and complete the maintenance work much faster. This helps organizations drastically reduce equipment downtime.
Track asset maintenance in real-time
Technicians and dispatchers can also collaborate and share information seamlessly and provide updates in real-time. Work order software, gives dispatchers the ability to oversee progress of tasks in real-time, and helps service managers carry out effective maintenance management processes. Technicians can also provide valuable information about work progress so dispatchers can take necessary action.
Bring down service costs
Work order software helps organizations streamline their support processes and workflows, improve mobility and logistics and reduce repeat site visit through higher first time fix rates. By getting rid of repetitive tasks and minimizing errors, service companies can reduce their overhead and scale revenue and operations efficiently.